DealerDesk

Astara Dealer Desk

Important: Use your Alcopa account only

Sign in with your Alcopa business account: firstname.lastname@alcopa.com

Do NOT use your dealership account. Only @alcopa.com accounts are supported.
Forgot your password?

Reset your password via https://passwordreset.microsoftonline.com

Problems with Microsoft Authenticator?

Make sure you approve the notification for the correct @alcopa.com account.

Check that date & time on your phone are set to automatic.

Before you change phones, make sure you have registered a new sign-in Microsoft Authenticator method on mysignins.microsoft.com.

Try closing and reopening the Authenticator app.

For more help, see the Microsoft Authenticator troubleshooting guide.

Still unable to sign in?

Contact support at servicedesk@alcomotive.com:

The email address you used to sign in

A clear screenshot of the error message

The date and time of the attempt

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